ONELAN | Support

Upgrades can only be done at the ONELAN factory and we will:

Either: Upgrade NTB3000 series software from V5 to V6
Or: Upgrade V3 software to V5
And: Replace the TV tuner card with the latest, digital model

An upgrade costs GBP 162.15 inclusive of 17.5% VAT, less any dealer discount that may apply.
For International shipping there will be a 30 GBP shipping surcharge added on top of repair cost (totalling 168 GBP).

Payments accepted by cheque or by credit card over the phone.
Purchase orders are acceptable if you have an approved credit account with with ONELAN.
Payments can also be made through your ONELAN Dealer.
Payment must be made when the unit is returned to ONELAN, not now.

Up to fifteen minutes after you have submitted the form below, you will receive an automated e-mail giving you further instructions.

warning The disk on your NTB will be reformatted, PLEASE back it up now!

NTB Serial Number: (4 or 5 digit number)		*
Your instructions to us:
First Name:		*
Last Name:		*
Email:		*
Email again:		*
Please enter a delivery address in full, use proper capitalisation. We cannot be held responsible if our courier cannot deliver to the person or address that you provide below.
Full Name:		*
Organisation:		*
Street Address		*
Address Line 2
City / Town		*
Post Code / ZIP		*
Country		* if not UK
Phone:		*

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