If your NTB is already runnig version 5.2.3 then apply the Hotfix below, otherwise apply both the update to V5.2.3 and the Hotfix.
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If you have not registered your e-mail address or do not have the update user name and password that we e-mailed to you then
register your e-mail address.
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Read the V5 Release Notes
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Download the V5.2.3 update file
You will need the user name and password that we e-mailed to you.
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Click the appropriate button to save the file to your computer and the download will begin.
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The download will take several minutes on broadband connections. Typical file size is about 200MiB.
The file will appear on your computer once the download is complete.
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Try the download again.
If you are asked to overwrite the file but the size and date is identical then click "Cancel" because
the file is fully downloaded.
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If using Internet Explorer then check that it did not rename the file, if it ends in ".tar" then change it to ".opf".
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Browse to the "Setup | Software Update" page on the Net-Top-Box.
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Click the "Browse..." button and locate the OPF file that you have just downloaded.
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Click the "Upload" button and wait for the file to upload to the Net-Top-Box.
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Do not browse away from the page during the upload. Be patient if the browser appears to freeze at the end of the upload.
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When the upload is complete, do NOT pull the power cable out or turn off the electricity until the update process is complete.
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Click the "Reboot" link to restart the Net-Top-Box, this may take up to 20 minutes.
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Apply the Hotfix below.
Hotfix
Important:
Please
download the interim Hotfix file
and repeat steps 8 to 13 above.
