ONELAN | Support

Introduction
This guide explains how to install a ONELAN Net-Top-Box (NTB) in a Digital Signage network and how to connect to the NTB from a computer on the same network. Once you have connected to the NTB, you will be able to read its web pages to learn how to control it as a digital signage player. A Quick User Guide is also provided in booklet form with the NTB.
Package Contents
Unpack the NTB, the package should contain: Net-Top-Box. Mains power lead 12V, 5A power transformer (where applicable). A vertical mounting foot. NTB Quick User Guide booklet. This Installation Guide.
Installation Procedure
Ensure good ventilation around the unit and power supply, mounting it vertically is best. Avoid blocking ventilation slots. Connect the network cable to the "Network" socket. Optional: Connect a TV antenna to the "TV" socket. Optional: Connect a subscription TV decoder / DVD player / camera to either the "S-Video" or "Composite" sockets Connect the display device to the socket labelled "VGA". Connect an audio system to green "Audio" socket. Ensure that display and speakers are switched on. Connect the power supply to the "Power" socket. The NTB will boot up, showing white text on the screen. After a few seconds the IP address of the NTB will appear in big green numbers. Make a note of it. After a few more seconds the standard showreel should appear on the display. To switch off an NTB, just pull the power cable out. Do not confuse NTB external power supply with those for laptops. Do not pull the power cable out during boot up. Now use a computer to connect to the NTB and configure it.

Connection Methods
BACK-TO-BACK The NTB can be connected directly to a PC (usually a laptop) via a "Crossover Cable". Crossover cables are modified network cables. This method is useful for maintenance and demonstrations or if the NTB does not need to show network-based content. The NTB cannot access the Internet via the laptop. If "DHCP" is enabled, the NTB will be on 169.254.1.1. NETWORKED The NTB is usually connected to a network using a standard network cable. Depending on the network configuration, it should be possible for the NTB to access news feeds, web-pages and so on. If the NTB has been set for "DHCP" then it will get an address from the DHCP Server on the network during boot-up. If not then it's address will have been fixed (static). A static address may be unreachable if mistyped, moved onto another network or a duplicate of another device. If so then read the next section.
How to Restore Default Settings
It is possible to configure an NTB into a state where it simply cannot be contacted. The circumstances could include: An incorrect static IP address has been set. Passwords have been forgotten. The NTB's firewall has been set incorrectly. To restore the NTB to it's factory default settings: Attach a keyboard to the NTB (purple jack). Press Ctrl-Alt-F1. Type the NTB user name: "maint", and press the Enter key. Type the NTB password: "maint" (characters will not appear on the screen) and press Enter. Type the number of the menu option to reset to the desired factory settings. Type "yes" to agree to this change. Type "0" to exit from the maintenance menu. Type "yes" to allow the system to reboot. Once the system has rebooted you should be able to connect to it. This procedure will not delete any content.
Connect to the NTB
Open a web-browser (e.g. Internet Explorer) in a computer that is connected to the same network. In the "Address" bar of the web-browser, type the IP address of the NTB and press the "Enter" key. If you do not know it, restart the NTB and wait for it to appear on the NTBs display. You will be prompted for a user name and password. The factory default is "remote" : "9999". If the name and password are correct then the page shown should appear in your browser. You are now connected to the NTB. "Bookmark" the current page for easy retrieval in future. Skip the Troubleshooter below if you are fully connected to the NTB Use the Troubleshooter if you failed to connect to the NTB.

Troubleshooter

	There must be network cables connecting the NTB to your PC.	Either a network cable connecting your PC to your LAN and one connecting the NTB to the LAN, or a crossover cable connecting your PC directly to the NTB. (Are you absolutely sure that it is a crossover cable?)
	If using a laptop then it must be connected to mains power.	If a laptop is running on battery power, the networking circuits may have been shut down. A reboot of the laptop and NTB may be required.
	If using a crossover cable, you should turn off any wireless networking	Laptop computers often have a button to turn wireless off. Otherwise it will be an icon on the desktop.
	If using a crossover cable then the PC must not be configured to work through a proxy.	In Internet Explorer, click on "Tools \| Internet Options.. \| Connections \| LAN Settings" and make sure that there is no tick in the "Use a proxy server..." checkbox. In Firefox, click on "Tools \| Options.. \| Connection Settings.. " and make sure that "Direct connection to the Internet" is selected.
	Reboot the NTB and the PC.
	A green "OK" for "eth0" should appear on the display screen during NTB boot-up.	A red "eth0 [Fail]" usually means that the NTB found nothing to connect with at the other end of the cable.
	The IP address should appear on the display screen during the NTB boot sequence.	A "No Cable" message means that the cable is missing or faulty or that there is another device on the network with the same IP address.
	The NTB must have completed it's boot sequence.	The display device connected to the NTB should be showing the default Layout and content.
	The yellow LEDs on all applicable network sockets should be on or flashing.	Check the yellow light (if present) on the socket that the network cable plugs into on your PC, on the NTB and any hubs or routers in the path from the PC to the NTB (if applicable).
	You should know the IP address of your PC	To find the IP address of the PC: open a DOS command prompt, click on Start \| Run, type "cmd" and click "OK", type "ipconfig" and press Enter. You will see the IP address of the PC displayed.
	The IP addresses of the NTB and PC must be in the same 'sub-net'.	Ask your System Administrator for further advice. If the IP addresses of the NTB is unreachable then see the section titled "Restore Defaults".
	You should try to "ping" the NTB from the PC. Note, however, that some networks do not allow pings.	In the DOS command prompt type: "ping" followed by a space and then the IP address of the NTB and press enter. After a few seconds you should see a message that includes the phrase "(0% loss)". The yellow LED on the network socket of the NTB should flash during the ping.
	You should be able to web-browse to the NTB	In the web-browser, e.g. Internet Explorer, type the IP address of the NTB into the address bar and press Enter. You will be prompted to enter the user name and password for the NTB. If a valid username and password were given then the home page of the NTB will appear in the browser. If the username or password have been forgotten then see the section "Restore Defaults"
	The browser should not be showing a cached version of the NTB's web page.	If using Internet Explorer then remove any tick from the menu "File \| Work offline" and clear the history under "Tools \| Internet Options". Try pressing "F5".
	If using a crossover cable then you should not be prompted to dial up to the Internet	If using Internet Explorer and you cannot prevent the PC from dialing out for an Internet connection then install the Firefox browser on your PC and use it to access the NTB. Use Internet Explorer to access the Internet as before.
	You should be able to FTP to the NTB	In Internet Explorer, type "ftp://" followed the IP address of the NTB into the address bar and press Enter. You will be prompted for the same user name and password. In Firefox, type "ftp://" followed by the username, a colon (:), the password, the at symbol (@) and then the IP address of the NTB. You should see a list of folders including "media".

If you have come this far then your PC is fully connected to the NTB.

Match the NTB Resolution to the Display Device
The NTB ships with an output resolution of 1360x768. Shown display wit a different resolution, however, the image will appear to be stretched or cropped. To get the best out of the NTB you should match its output resolution to that of the Display Device. Remove any VGA distribution equipment between the NTB and the Display Device. Connect the NTB directly to the display device with a VGA cable and reboot. Browse to the "Setup \| Screen" page on the NTB. Any of the available resolutions that are not "Built in" were given to the NTB by the Display Device. Select one and click "Apply". If all resolutions are "Built in" then the NTB and Screen are not communicating with each other or the Display Device does not provide this information. Select one of the built in resolutions and click "Apply". If the built in resolution does not appear to suit the Display Device then obtain the timings from the manufacturer, browse to the "Setup \| Screen" page on the NTB, click "Custom", enter the timings and click "Apply" Connect the NTB back into any VGA distribution equipment.
Set the Display to Turn Off Overnight (if desired)
The NTB can be configured to switch off its VGA output at any time of day. The Display Device should then go into a power save mode and shut most of its functions down. Browse to the "Schedule" page on the NTB. Edit the default item, set "Screen" to "Off" and click "Save". Go to the "Add Entry" tab, set the hours and days of week when the Display should be on and click "Add". Click "Edit" for the new Schedule entry. Set "Screen" to "On", remove the tick from "Layout" and click "Save". Click the "Activate" button.
Tune the Digital TV Card (if fitted)
NTB model numbers ending in "5" (e.g. NTB605) have a built-in TV tuner that can show either digital (Freeview) or analogue TV on the display device. There is no need to connect a Digibox to the NTB. The installation procedure is as follows: Ensure that the NTB is connected to a working TV aerial. Browse to the NTB and go to the "Setup \| TV" page. Click the "Scan for Digital TV Channels" button. The display device will go blue for several minutes while the scan completes. Continue with other tasks while the scan takes place. Once the scan is complete, click the "Use New Channels" button. If an error message appears then check the TV connection. Test a few TV channels by clicking the Audition buttons alongside the channel names. If Analogue TV is required then click on the "Analogue" tab and fill out the channel number table. This information is easy to source from the Internet or your local TV or aerial repair shop. Test a few TV channels by clicking the Audition buttons alongside the channel names.
Configure the NTB for the Proxy Server (if applicable)
A proxy is a server that all computers in most larger Organisations go through to get web-pages from the Internet. The Proxy server stores a copy of each page so that the next person wanting the same page gets the copy, reducing the Internet bandwidth. It also gives the Organisation the opportunity to control inappropriate Internet use. Since the Internet traffic to an NTB is usually very light (usually just text files from RSS feeds) and since the NTB can't make inappropriate use of the Internet, it should not need to go through the Proxy. Some Organisations, however, will insist that it does. If so then proceed as follows: Browse to the "Setup \| HTTP Proxy \| Add" page/tab. Enter the Proxy server IP Address and port number (Ask the System Administrator if unknown) Some Proxy servers require all computers to log into them before accessing the Internet. If this is the case then enter the user name and password of the proxy. If the user name and password are required then ask the System Administrator if it is a Windows Proxy that requires "NTLM Authentication". If so then the NTB does not support this and you must ask the Administrator to configure the proxy to allow the NTB to use either "Basic" or "Digest" authentication. Tick all the boxes and click the "Add" button. Browse to the "Home \| News Feeds" page. Edit each external news feed, select "Use Proxy" and click "Apply" Browse to the "Setup \| Player" page. Select "Use Proxy" and click "Save".

LVD Complaince

FCC Compliance

Item	Model Number
Item	NTB40	NTB6xx	NTB5xxx
Manufacturer's Name	ONELAN Limited	ONELAN Limited	ONELAN Limited
Rated Voltage Range	12V DC	100V-240V	100V-240V
Rated Frequency		50 Hz	50 Hz
Rated Current	2A	5A	5A
Product Class		Class1 - must be earthed	Class1 - must be earthed

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment under FCC rules.

GPL Statement

This product contains software provided to ONELAN under open source licences including the GNU General Public License (GPL) and GNU Lesser General Public License (LGPL). These licenses oblige ONELAN to provide the source code of the open source code we have used and/or modified, for an administration fee. ONELAN is happy to provide such source code for a fee of £100 on a DVD. Anyone wanting such source code may apply in writing to ONELAN's registered head office for such a DVD, enclosing a copy of this notice.

We point out that this source code is only a part of the overall code running in the NTB appliance. Anyone obtaining the open source code from us will not be able to use this code to replicate a complete software build of an NTB.

INSTALLATION