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| HOME | Install Guide | User Guide | Videos | Software Updates | Troubleshoot | FAQ | ONELAN |
ONELAN is the manufacturer of the Net-Top-Box which may have been installed in your organisation by your Audio Visual Dealer. Your Dealer may also have installed other equipment such as a display screen and video distribution equipment which are NOT our products.
Please contact your Dealer for any ONELAN product training that you may require.
For further advice and assistance on the ONELAN Net-Top-Box, please read the user guide at onelan.com/user.
Keep the Net-Top-Box software up-to-date at onelan.com/updates.
For technical difficulties, please use the troubleshooter at onelan.com/trouble. This guide will help you to resolve the problem or provide you with an error code to send to ONELAN who will deal with the problem from there.
If you are unable to find the answer to a query or problem in either the user guide or troubleshooter then additional support can be requested from ONELAN via e-mail: support (at) onelan.co.uk
Or phone: 01491 845286 or 845282.
ONELAN does not charge for technical support.
The support desk is open between 09:00 and 17:30, Monday to Friday, excluding UK public holidays. ONELAN aim to answer every call within four working hours. To keep the lines of communicatTo keep the lines of communication open for all our customers, ONELAN cannot offer training over the phone.